Warranties

Paragon Entry Doors and Sidelites Limited Lifetime Warranty

Paragon Door Designs, Inc. warrants its product to the original purchaser as follows from the date of purchase against defects in materials and workmanship:

(a) steel entry door and sidelite slab – lifetime;

(b) fiberglass entry door and sidelite slab – lifetime

(c) steel entry door and sidelite and fiberglass entry door and sidelite paint and stain finish – ten (10) years;

(d) glass units – twenty (20) years for insulated glass components;

(e) glass frame components – ten (10) years for cracking, splitting or warping and ten (10) years for paint and stain finish;

(f) hardware accessories – lifetime finish;

(g) jamb/threshold system – primed, painted or vinyl coated aluminum cladding for five (5) years;

(h) hinges, weatherstripping, and other component parts – one (1) year;

(i) all Schlage® locksets and finishes – lifetime mechanical and lifetime finish with the ULTIMA™ Anti-Tarnish Lifetime Finish Warranty.

Any part, parts or complete units which fail because of such defects within the above stated period(s) shall at the manufacturer’s option, after defective units have been inspected, be repaired or replaced at no charge. Labor and installation charges are the customer’s responsibility and are not included in this limited warranty.

This limited warranty does not apply with respect to

(1) component parts which have been damaged by accident, acts of God, negligent operation or improper use, including, but not limited to, use other than as a door or door system;

(2) component parts or labor supplied by parties other than Paragon Door Designs, Inc.;

(3) damage to any component parts as a result of exposure to corrosive fumes or condensation;

(4) damage as a result of improper installation or other damages;

(5) entire product installed in high-moisture environments, such as swimming pool enclosures or greenhouses;

(6) entire product used or installed in high-vibration environments;

(7) entire product subjected to stress resulting from

(i) localized application of heat

(ii) movement of building and/or building components, or

(iii) expansion or contraction of framing members;

(8) entire product installed behind a storm door not manufactured by Paragon Door Designs, Inc. that is painted or stained a color finish specifically excluded in Paragon’s finish line as noted in catalog;

(9) entire product not finished, painted or stained by Paragon Door Designs, Inc.;

(10) fading of paint and stained finishes;

(11) entire product if door, sidelite and/or components are drilled or altered without Paragon’s approval;

(12) normal wear of threshold components;

(13) labor, shipping costs (F.O.B. Manufacturer) or other charges incurred or claimed by the Customer;

(14) successor to or assigns of the original purchaser; and/or

(15) failure to appropriately follow the Entry Door and Sidelite Homeowner Maintenance and Care Instructions which are set out here.

Paragon Door Designs, Inc. shall not be liable for incidental, consequential, or special damages. No other express warranty is given. ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. Some states do not allow the exclusion or the limitation of accidental or consequential damages, so the foregoing exclusion may not apply to you. This limited warranty is non-transferable by the original purchaser.

Service under this limited warranty is available by advising Paragon Door Designs, Inc. or one of its authorized dealers as soon as practicable after discovery of defect.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. This limited warranty shall be governed by and construed according to the laws of the Commonwealth of Kentucky.

All claims under this warranty shall require proof of purchase and are to be addressed to Paragon Door Designs, Inc., 7845 National Turnpike, Unit 150, Louisville, KY 40214.

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Paragon Storm Door Limited Lifetime Warranty

Paragon warrants its aluminum tube storm doors against defect in material and workmanship for as long as the original consumer-purchaser owns the home in which the product was initially installed. Parts or complete units which fail because of such defects within this period, shall, at the manufacturers option, after defective units have been inspected, be repaired or replaced at no charge. Paragon shall not be responsible for transportation cost to and from dealer, nor shall Paragon be responsible for labor costs associated with the removal of the defective product, nor will Paragon be responsible for labor cost related to the reinstallation of the repaired or replacement product.

The warranty specifically does not apply to:

(1) Alteration or damage caused by misuse, negligence, accident or acts of God;

(2) Any defects of any nature whatsoever in any of the hardware which is furnished with the product  which was not manufactured by Paragon;

(3) Glass breakage and/or screen damage;

(4) Failure to appropriately follow the Storm Door Homeowner Maintenance and Care Instructions which are set out here; and/or

(5) Labor, shipping costs (F.O.B. Manufacturer) or other charges claimed by the Customer.

Paragon Door Designs, Inc. shall not be liable for incidental, consequential, or special damages. No other express warranty is given. ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. Some states do not allow the exclusion or the limitation of accidental or consequential damages, so the foregoing exclusion may not apply to you. This limited warranty is non-transferable by the original purchaser.

Service under this limited warranty is available by advising Paragon Door Designs, Inc. or one of its authorized dealers as soon as practicable after discovery of defect.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. This limited warranty shall be governed by and construed according to the laws of the Commonwealth of Kentucky.

All claims under this warranty shall require proof of purchase and are to be addressed to Paragon Door Designs, Inc., 7845 National Turnpike, Unit 150, Louisville, KY 40214.